Pujan.org policy

Terms & Conditions

Terms and conditions for using Pujan.org.

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Using Pujan.org

By using Pujan.org, you agree to use the website and its services lawfully and to provide accurate information when placing an order, creating an account or requesting a spiritual service.

Products & Availability

Product descriptions, images, prices and availability are provided to help you choose. Natural, handmade, pilgrimage-sourced or devotional items may have reasonable variations in colour, shape, size or appearance. An order is confirmed only after the applicable checkout and payment steps are completed.

Puja, Pandit & Darshan Services

Puja, Pandit, temple and Online Darshan services are subject to the selected date, availability, temple requirements and the details shown for that service. A preferred Pandit, time or participation option is not guaranteed until the booking is confirmed.

Prices & Payments

The final amount shown at checkout or booking confirmation may include the selected products or services, discounts, delivery charges and applicable taxes. Online payments are processed through the payment provider shown at checkout. Failed, cancelled or incomplete payments do not create a paid order.

Shipping & Delivery

Delivery options, charges and estimates depend on the order and destination. Dispatch and delivery times are estimates and can be affected by courier, weather, pilgrimage-area access or other conditions outside our reasonable control.

Cancellations, Returns & Refunds

Eligibility for cancellation, return or refund depends on the product or service, fulfilment status, scheduled date and the applicable policy published on Pujan.org. Submitting a request does not by itself confirm cancellation or a refund.

Accounts & Security

You are responsible for keeping your sign-in details secure and for activity carried out through your account. Do not share passwords, OTPs, CVVs, UPI PINs or banking passwords with anyone through chat or support.

Content & Intellectual Property

Pujan.org branding, website content, design and original materials may not be copied, republished or used commercially without permission, except where applicable law allows otherwise.

Service Changes

We may update products, services, prices, availability, website features and these terms when needed. The terms published on this page apply to your use of Pujan.org at that time.

Contact

If you have a question about an order, booking, payment or these terms, please use the Contact or Support options on Pujan.org.